Privacy Notice

This notice explains how Clubpilatesph handles the personal information you give us when you create an account, book or buy a class, or contact us through this website.

Information we collect

• Your name, email address, phone number and date of birth.
• Your emergency contact, and any health or medical information you choose to tell us about so we can keep you safe during a session.
• Your bookings, attendance, membership, package and payment records for this studio, together with the waiver you accepted.
• Anything you send us, such as messages or uploaded documents.

How we use it

• To create and manage your account, your bookings and your sessions.
• To keep sessions safe, including acting on health information you volunteer.
• To take payment and to manage memberships, packages, credits and refunds.
• To contact you about your bookings and, where you have agreed, to send you studio news and offers. You can stop marketing messages at any time.
• To meet our accounting, tax and legal obligations.

Who we share it with

• StudioVault, the platform that hosts this website, processes your information on our instructions.
• Our payment provider processes online payments. Card details are never stored by us.
• Our instructors and staff, where they need it to run your session.

We do not sell your personal information.

How long we keep it

We keep booking, payment and tax records for as long as the law requires. Other information is deleted or anonymised once it is no longer needed.

Your rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) you may ask for a copy of your information, have it corrected, or ask us to delete it. You can download a copy of your data or delete your account yourself from your profile page on this website. For anything else, contact us and we will respond within the period the law allows.

Contact

If you have a question about this notice, or a request about your information, contact Clubpilatesph using the contact details published on this website.